Orders
Refund Policy
We want every order to arrive as expected. This policy explains when an order may be cancelled or changed and how we handle damaged or incorrect products.
Before dispatch
You may request a cancellation, exchange, or change-of-mind return before your order has been dispatched. Please contact us as soon as possible so we can review the request against the order's dispatch status.
After dispatch
Once an order has been dispatched, change-of-mind returns and exchanges are not accepted.
Damaged or incorrect products
If we send the wrong product, or products arrive damaged, please contact us promptly.
After reviewing the circumstances, Status Brewing may arrange a replacement or refund. Status Brewing retains final discretion regarding the appropriate resolution for each case.
Contact
To discuss an order, contact Status Brewing using the email address or WhatsApp link below.